I found out about TCP through their website and sent an email inquiry. When dealing with a new company, you can generally judge a company's ultimate performance by the timeliness quality of their initial communication. "Garth" responded the same day, and suggested that we discuss details by phone. He was thorough, spent time with me on the phone, and provided suggestions and teaser cost estimates that were in line with my expectations. This was followed by a sketch with notes, so that we could fine tune our final specs. I requested stainless hardware, which is not TCP's standard. Garth was more than willing to accommodate this request for a modest cost differential. Garth understands that car guys are particular, and suggested that I send TCP the radiator so that they could weld the mounting tabs and ensure a tight fit of their custom shroud. It turned out that the shipping cost was less than a local shop wanted just for a couple of simple welds – great suggestion Garth.
Communication updates occurred regularly. About 2 weeks after TCP received my radiator, the finished product was delivered. The quality of workmanship was excellent. TCP also provided the SPAL fan and accessories at a fair price less than normal retail. I got everything I needed from one source, and at a lower cost and hassle factor than dealing piecemeal with local shops and the usual parts vendors. All said, I would rate TCP Performance as a very honest company that is easy to work with, and provides timely service. Well done!"